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CHOOSE A WORKFLOW TO EXPLOREDifferent requests. The same thoughtful follow-through.
FOR ACCOUNTANTS & BOOKKEEPERS

Spend less of your week asking for the same documents.

An approved request, working-day follow-ups and a checklist for every client. See what is missing without restarting the whole conversation.

Hands organising client receipts and paperwork into a document folder
THE EXAMPLEOctober bookkeeping
01 / START WITH A CLEAR REQUEST

Here’s the job
you need done.

What does client document collection mean here?

The request stays connected to a checklist of documents, rather than getting lost in a string of reminder emails. When the statement arrives, record it once and keep the receipts visible as a separate outstanding item.

“Ask Priya for her October bank statement and expense receipts next Tuesday. Follow up after five working days.”
Illustrative example · Synthetic contact · No email is sent
THE PROPOSED PLAN Needs approval

October bookkeeping

P
PriyaYour client
SUBJECTYour October bookkeeping documents

Hi Priya, could you send your October bank statement and expense receipts? We’ll review them and let you know if anything is missing. Thank you.

First request: Tuesday · 09:00
Follow up after 5 working days
REQUIRED TO COMPLETEBank statementExpense receipts
Recipients, wording and schedule are reviewed first.
Approved request Reply & review Recorded completion
02 / KEEP PARTIAL PROGRESS VISIBLE

One item arrives.
The other stays on the list.

Record the reply manually to stop pending sends. Review what arrived, save the evidence, then decide the next step.

PRIYA REPLIES
“Here’s the bank statement. I’ll send the receipts shortly.”
Recorded by your team · Future sends stopped
Bank statementReceivedExpense receiptsStill needed
A FOCUSED FOLLOW-UP

Thanks for the bank statement, Priya. We’re just waiting for the October expense receipts. Could you send those when ready?

Back to approval.Changed follow-ups need a fresh human decision.
03 / CLOSE THE LOOP WITH EVIDENCE

Now you can call it done.

Your team has reviewed the statement and receipts and saved an evidence note for each item.

Both required items recorded
Bank statementReviewed · Evidence note saved
Expense receiptsReviewed · Evidence note saved
WHY THIS WORKFLOW HELPS

A more considerate month-end chase.

The next request asks only for the receipts, so the client is not asked to resend something already received. Your team can see which client requests are waiting, under review or complete.

Follow the complete visual journey
SAME SYSTEM. A DIFFERENT REQUEST.

Explore another example.

MAKE ROOM FOR THE WORK THAT MATTERS.

Less “just following up”.
More moving forward.

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Sandbox by default · Email verification for new workspaces